Refund Policy

We have a 14-day return policy. This means that your Blomme Boutiique order must be registered for return and sent back to us within 14 days of the item being shipped. (Please note that the item must be received by us no later than the 14th day.)


To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.


To start a return, please contact us at team@blommeboutiique.com.


Please note that we do not offer free returns. Therefore, you are responsible for covering the return shipping costs. Please use a trackable shipping service and purchase shipping insurance. To complete your return, we require a receipt or proof of purchase.


If you have any questions regarding your return, you can contact us at any time at team@blommeboutiique.com.

 


 

 

Damages and Issues

 


Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

 


 

 

Exceptions / Non-Returnable Items

 


Certain types of items (if applicable) cannot be returned, such as perishable goods (e.g., food, flowers, or plants), custom products (e.g., special orders or personalized items), and personal care goods (e.g., cosmetics). We also do not accept returns of hazardous materials, flammable liquids, or gases. Please contact us if you have questions about your specific item.

 


 

 

Exchanges

 


The fastest way to ensure you receive the item you want is to return the item you have and, once the return is accepted, place a new order.

 


 

 

European Union – 14-Day Cooling-Off Period

 


Notwithstanding the above, if the goods are shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without providing justification. As stated above, the item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

 


 

 

Refunds

 


We will notify you once we have received and inspected your return and inform you whether the refund has been approved or not. If approved, you will be automatically refunded via your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.


If more than 15 business days have passed since we approved your return, please contact us at team@blommeboutiique.com.